Conflict De-Escalation in Your Security Job
In your security guard job, it’s pretty common to be thrown into challenging situations where de-escalation is required. Sometimes even a few subtle changes in your body, tone, or words can make a huge difference in terms of shifting a potentially violent situation into an exchange that is far less volatile. Whether you’re a security guard or just someone looking for ways to manage challenging interactions, here are a few key things to remember when it comes […]